From its incorporation in 1973, quality and customer satisfaction have been the main focus at Cheesman. With the aim of delivering 100% good product on time, every time, Cheesman adopted the ISO9001 international quality standard as a model for its management systems. The company implemented the standard with a view to facilitating a process based system of continuous improvement.
The company was approved by Lloyds Register Quality Assurance to the ISO9001: 2008 standard in June 2015. This was updated to ISO9001: 2015 in August 2016, making Cheesman one of the first companies to be recognised as meeting the new standard. As of 2018 Cheesman has been assessed and approved by The British Assessment Bureau. A copy of Cheesman’s Quality Policy is available on request.
It is Cheesman’s belief that their internal processes, management and quality systems and experienced, highly trained members of staff, combine to provide an outstanding service to their customers.
%
On Time Delivery
%
Good Product Delivered
Products Produced
%
On Time Delivery
%
Good Product Delivered
Products Produced
Customer Service
Cheesman’s ‘On time delivery’ and ‘Good product delivered’ statistics speak for themselves. The company’s technical expertise, integrity and personal commitment, from design to completion, guarantee that they always deliver.
For Cheesman, it’s personal. The company prides itself on its ability to respond quickly to customer requirements. Should a sudden, urgent demand arise, Cheesman will react promptly to ensure that their customers’ production lines experience as little
‘At Ariel we pride ourselves on the quality and durability of our cars – Cheesman Products share the same ethos with the manufacture of their exhausts so for us they are a great fit in terms of supply’
Tom Siebert, Ariel Manufacturing Ltd.
